Differences

This shows you the differences between two versions of the page.

--- 2022-05-30_-_matrix_issues [2022/05/30 12:33] – created wraidd
+++ 2022-05-30_-_matrix_issues [2022/06/02 12:53] (current) – wraidd
@@ Line 1: / Line 1: @@
+==== Update 2022-06-02 ====
+As of this morning, as far as I can tell everything is more or less working again.  There appear to be a few issues with media decoding in Matrix for things that were uploaded in the day or so prior to the failure, but other than that I'm not seeing any problems.
+Thanks for your patience, everyone!  Let me know if any issues crop up for you.
+==== Update 2022-06-01 ====
+Synapse has been restored and updated to 1.59, the current available version.  There seem to be a few bugs with some of the recent messages, but given the ridiculous wizardry I had to enact to put everything back together, I'd say it's a small price to pay.
+I'll be starting the Mastodon restore shortly.  It's a hefty DB so the process might take most of the night, but hopefully by morning everything will be back to normal.
+==== Update 2022-05-31 ====
+My experiments on my test server have pointed to the "uninstall Mastodon -> restore Matrix from backup -> restore Mastodon" path as the way to go.  I'm waiting for the Mastodon restore to complete on the test server before I commit to that path on Moonbeam, but with any luck we should be back in business by the end of the week with all rooms and chats restored.
+This is obviously suboptimal, and carries with it some risk of data loss, so to be safe I'd recommend that anyone who is using Mastodon should back up their accounts ASAP.  If the test server comes back good I'm liable to just go ahead with the restore on Moonbeam in the interest of getting things back up as expediently as possible, so don't wait!
+**ETA:** The Mastodon restore on the test server was successful so I'm going to go ahead and revert everything starting tomorrow morning.  God willing, everything will be up and running again by tomorrow evening.
+----
 Greetings, programs!